New Pricing from July 1, 2025

For the first time in seven years, we are updating our pricing.
These changes reflect inflation and the many improvements we’ve made to Seats.io.

Why are we updating our pricing?

Keeping Up with Inflation: Our pricing has remained unchanged since September 2018. In that time, producer price inflation in the Eurozone has increased by more than 40%, and consumer price inflation by more than 20%. In real terms, our pricing today is almost half of what it was seven years ago.

Significant Feature Expansion: Over the years, we’ve introduced powerful new features to enhance your ticketing experience, including seasons, channels, multifloor support, spotlight mode, flexible areas, panoramic seat views, variable occupancy, support for race tracks, improved drawing tools, and the new floor plan scanner.

Infrastructure Investments: We’ve made major upgrades to our infrastructure, with global server distribution, performance enhancements, and high availability. These investments ensure a fast, reliable, and seamless experience for both event organizers and ticket buyers.

New Pricing

This new pricing will take effect on July 1st, 2025.

For Silver and Gold customers

  • The new pricing will apply at your next renewal date after July 1st, 2025.
  • If you switch to Diamond or above before July 1, 2025, you lock in its current price for as long as you stay on it.

For Diamond and above

  • Nothing changes; you keep the old price.
  • Before July 1st, you may switch to a different plan to lock in the old price.
  • Starting July 1st, when switching plans you will be billed with the new pricing.
Plan Price per Used Seat Minimum Commitment
Silver € 0.15 → € 0.18 2,400 seats/year → 2,500 seats/year
Gold € 0.10 → € 0.12 60,000 seats/year
Diamond € 0.08 → € 0.10 240,000 seats/year
Platinum € 0.07 → € 0.08 600,000 seats/year
Mithril € 0.06 → € 0.07 1.2M seats/year
Palladium New € 0.06 3M seats/year
Rhodium New € 0.05 6M seats/year

Questions & Answers

I’m on a Yearly Silver Plan, how does this affect me?

If you are on a Yearly Silver plan, then the current 2024 prices will continue to apply until your annual renewal.

If the renewal falls before 1 July 2025, or you move to a Yearly Gold before 1 July 2025, then current 2024 prices for Yearly Silver will continue to apply until the next renewal.

If the renewal falls after 30 June 2025, then the new 2025 prices will apply.

However, if you decide to move to Enterprise pricing (Diamond or above) before 1 July 2025, then the current 2024 prices will continue to apply to your new Enterprise pricing plan, as long as you choose to stay in it.

If you move to a new pricing plan after 1 July 2025, only new prices will apply.

I’m on a Yearly Gold Plan, how does this affect me?

If you are on a Yearly Gold plan, then the current 2024 prices will continue to apply until your annual renewal.

If the renewal falls before 1 July 2025, then current 2024 prices for Yearly Gold will continue to apply until the next renewal.

If the renewal falls after 30 June 2025, then the new 2025 prices will apply.

However, if you decide to move to Enterprise pricing (Diamond or above) before 1 July 2025, then the current 2024 prices will continue to apply to your new Enterprise pricing plan, as long as you choose to stay in it.

If you move to a new pricing plan after 1 July 2025, only new prices will apply.

I’m on a Monthly Gold Plan, how does this affect me?

If you are on a Monthly Gold plan, then you have two options :

  • You stay in Monthly Gold. In that case, the new prices will apply as from 1 July 2025, covering usage as from July 2025.
  • You move, before 1 July 2025, to Enterprise pricing (Diamond or above) 1 July 2025, then the current 2024 prices will continue to apply to your new Enterprise pricing plan, as long as you choose to stay in it.

If you move to a new pricing plan after 1 July 2025, only new prices will apply.

What about additional used seats?

If you are on Yearly Gold or Yearly Silver, overuse will always be billed at the old rate until your renewal.
If, for example, your yearly gold renewal is on February 1, 2026, you will be billed at the old rate of € 0.10 for additional used seats until that date. After that, the new rate of 0.12 € applies.

If you are on an Enterprise plan (Diamond and above), nothing changes as long as you stay in your plan.

I'm on a yearly or monthly Enterprise plan (Diamond, Platinum or Mithril). How does this affect me?

The new prices do not apply to you, and you can stay in your current pricing plan as long as you want.

If you move to a new pricing plan after 1 July 2025, you can only change to new prices.

Can I lock in current (2024) prices?

Yes! Simply change your pricing plan before July 1, 2025.

If you change your pricing plan before July 1, 2025 to a yearly silver or yearly gold plan, you can lock in the current pricing for the next 12 months.

If you change to an enterprise plan (Diamond or above), you get to keep the old pricing as long as you stay in your new enterprise plan. The new prices won’t apply until you decide to change it again.

I have more questions. Who can I contact?
We’re happy to help! Feel free to reach out to sales@seats.io if you have any questions about the changes.

Questions?

We’re here to help. Contact us